Why should I join the PHAT Drivers? This is a very important question, What are the benefits? How do I gain? What’s in it for my customers?
Well, good news, we’ll tell you now!
PHAT Drivers was developed specifically for smaller businesses. If you want to be self-employed and remain self-employed, i.e., you say when you want to work and you don’t want a boss breathing down your neck, then great!
If you are a slightly larger organisation, we can also help set your business up and provide more work than ever.
We developed the app to be the opposite of what other, larger Congloborates are doing. We do not want to take over your business, we do not want to buy you out or for you to sell us your customers. You can continue to wear your own business-branded uniform, we’ll never ask you to wear anything ‘PHAT’. (you can, if you like, of course!)
We recognise that we are moving into a digital era and not all of us can afford to set up our own apps in fact, locally, it doesn’t make sense for all the one-man-bands to have their own app. Generally speaking, the public isn’t going to download 20 + local private hire and taxi apps.
The PHAT Drivers puts all the local drivers on one platform.
We have ensured that any system-generated text messages, don’t include anything ‘PHAT. This way, you can use the system for yourself, and subsequently, your customers will benefit from all of the tech. The customers will think, This is YOUR system.
On the app, we will put your business name and company on, so that customers can book YOU personally.
We want local drivers to be able to have the first bite of the cherry, with your customers. We actively ENCOURAGE drivers to ‘card’ customers, simply by saying, next time, ”…book me, I’ll show you how..”.
Drivers and Firms will benefit in the following ways:
System benefits:
- You get the system. Your business gets up-to-date tech for you and your customers
- Run reports on your takings
- Gain valuable feedback from customers
- Automated texts, including if you are running late, confirm the booking and let customers know you are on your way, with a custom tracking link, so they can see who you are and where you are.
- Adjustable pricing: you can change the prices to suit your business
- Optimise your journey by a click of a button (if there are multiple pick-ups and drop-offs)
- Adjustable lead times, to ensure your next job is sent to you at the right time
- Look for future jobs, as far ahead as you want
- Live tracking on you, if you break down, we know exactly where you are
- Put all of your own jobs into the system so if you have any issues (breakdown, crash, sick etc), then the operator can arrange suitable cover for your job (allowing you to relax and get on fixing whatever the issue is)
- Panic Security – if there’s an issue, raise the alarm)
Complaint benefits:
- Customers can adjust their bookings and cancel them by clicking a button. No more calling and calling and having flustered customers
- Automated messaging reduces complaints, as the system will let the customer know how you’re getting on. If you are running late, don’t worry, we’ll let your customer know
- Get to know your customer, by pre-calling them. Pre-calling has reduced complaints as it pre-frames the journey. If you turn up and they don’t, you can still charge, and you won’t have a complaint because you already pre-called them and told them what to expect
- If your own jobs are on the system, and you are running late for any reason, we can help cover your jobs if necessary
- Customers can track where you are, so no more annoying ”Where are you..??” calls. No customer will be left in the cold
Business Benefits:
- Automation on job status, saving time and energy
- No investment on your part
- Use the app as many times as you want, we do not take commission
- Get to know your fellow local drivers by being put into the local WhatsApp group
- The app is a business by The Money Guy so you will get business support in many areas, including: – business banking, card readers, social media help and support, accounting support, help to become a limited company, registering for self-employment, websites, and much more
- You haven’t got to graft to drum up business, in an ever-growing business, the customer database is growing, so there are more and more local jobs, every day
- Simple one-off payment per week
- PHAT App is aleady on the first page of Google, so what does that mean? It means you are already on the first page of google!
- We’ll do the advertising to get you more business, saving you money
If you need regular work like a school run, we may be able to help set this up for you as well.
We want the driver to be successful, your success, is our success. We won’t ever take a commission from you, you take home 100% of your own earnings, You are your own boss.
Businesses That Are Already Benefiting from the PHAT System…